WebCenter Content: Records (formally URM) Adapter is Not Able to View All Retention Categories Inside of URM (Doc ID 1378701.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content: Records - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When viewing the "Retention Schedules" within the IPM adapter, not all of the retention schedules are displayed. For example, the URM system the retention schedule hierarchy looks like this:

Retention Schedules
--> Testing Area
--> Support Documents
--> Test2

However, in the IPM adapter it looks like this:
File Plan
--> Retention Schedules
--> Testing Area

No errors are thrown by either the URM system or the adapter.

Cause

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