Slow Login for WebCenter Configured with Active Directory When User is Member of One or More Groups (Doc ID 1378717.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
Checked for relevance on 15-May-2014

Symptoms

WebCenter has been configured for authentication against Microsoft Active Directory, as described in the standard documentation:Oracle WebCenter Administration Guide.
The Active Directory Authenticator is set up in the security realm in the underlying Weblogic Server.

Since configuring this external Identity Store,  login in Webcenter has become extremely slow. Login takes between 40 seconds and 2 minutes.
Once logged in, WebCenter works fine  - there are no errors or functionality issues linked to this problem.

Further investigation shows that this seems to be a problem specifically for users who are members of groups. Network tracing shows a high number of of LDAP calls at login time.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms