Last updated on MAY 01, 2014
Applies to:Oracle Adaptive Access Manager - Version 10.1.4.5 to 10.1.4.5.0 [Release 10g]
Information in this document applies to any platform.
Help Desk calls indicate users mistype their user ID which means the next page displays the default grey text pad and not their registered image. Users mis-interpret that grey default text pad as a new image that is not theirs. This is because they didn't realize they entered the wrong user id.
The use case is as follows:
1) User browses to https://hostname:port/
2) User enters their user id ---- at this point if they mis-type their user id, and click next they are passed to the next page asking them to enter their password. This is the point where we would like some type of validation back to the ARM (OAAM database) to verify if their user id and device id does not match previous attempts, then it should display a new static message of some sort identifying that their credentials are not valid. It should not pass the user through to enter their password.
However, if it is a first time user that has no history in the OAAM database they must be allowed through to enter their user id, then password, and then register to match the current experience today.
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