WebCenter Portal with Active Directory - User Unable to Change Their Own Password Via WebCenter Portal (Doc ID 1380977.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.
@ *** Checked for relevance by MOBRIEN.UK on 05-Aug-2013***

Symptoms

Note: WebCenter Spaces has been renamed to WebCenter Portal. In versions prior to 11.1.1.7, the term 'spaces' was used. In 11.1.1.7 and beyond, 'spaces' will now be referred to as 'portals'.

This is a WebCenter Portal environment configured with Active Directory.
Users are unable to change their own password using the WebCenter Portal Preferences -> Password screen.
This is the error seen on the screen:
Error : WCS#2011.10.01.02.21.10: Unable to change password. Contact administrator.

These corresponding errors are seen in the error stack in the corresponding WebCenter Portal log files:

 

Cause

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