Message Consumer (Glassfish Message Queue Hangs) - getEmptyWorkContainer(): still waiting (Doc ID 1382204.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Java CAPS Enterprise Service Bus - Version R6.2 and later
Information in this document applies to any platform.
***Checked for relevance on 10-June-2013***

Symptoms

On : R6.2 version, Core Product

Experiencing system slow down when a message appears to get stuck on an MQ 4.4 queue.
one RequestID seems to be stuck in a waiting loop within com.stc.jmsjca.core.CCDelivery

ERROR

[#|2011-11-11T16:51:23.298+0800|FINE|sun-appserver2.1|com.stc.jmsjca.core.CCDelivery|_ThreadID=135;_ThreadName=imqConsumerReader-78-2782436822880118016-115;ClassName=com.stc.jmsjca.util.Logger;MethodName=debug;_RequestID=718e7d71-8383-439a-890d-954540fd9084;|getEmptyWorkContainer(): still waiting|#]





BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot messages are no longer processed from that queue until the domain is restarted:

Cause

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