My Oracle Support Banner

Changing the IntradocDir After Installation with Content Tracker Enabled Results in Content Server 500 Server Error (Doc ID 1383839.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

With Content Tracker enabled, after moving the IntradocDir via the entry in the intradoc.cfg, attempts to access Content Server result in a 500 error and the following exception.

]] Root cause of ServletException.
java.io.IOException: !csServletFilterException,preProcessRequest
at intradoc.idcwls.IdcServletRequestUtils.executeServerFilter(IdcServletRequestUtils.java:2767)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1410)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
Truncated. see log file for complete stacktrace
Caused By: intradoc.common.ServiceException: Cannot access event log directory /apps/middleware/user_projects/domains/ecm_domain/ucm/cs/data/contenttracker/data/
at contenttracker.server.ContentTrackerRequestFilter.doFilter(ContentTrackerRequestFilter.java:225)
at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
at intradoc.idcwls.IdcServletRequestUtils.executeServerFilter(IdcServletRequestUtils.java:2762)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1410)
Truncated. see log file for complete stacktrace

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.