Users Are Not Prompted For Forced Enrollment

(Doc ID 1386274.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 10.1.4.1 and later
Information in this document applies to any platform.

Symptoms

Forced enrollment appears to be failing for some users.  Users that are not enrolled in Self Service Password Reset are not prompted to enroll at logon as expected.

Changes

The URL of the Self Service Password Reset server has changed, or registry values handling forced enrollment have been edited.

Cause

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