Citrix Session Or Logon Manager Processes Not Closing When User Logs Off From Citrix (Doc ID 1386321.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When starting Internet Explorer (IE) with a remote Citrix session (published application) the ESSO client  is started and shows up in the system tray. When the IE window is closed you notice that certain ESSO processes are still active and prevent citrix from closing the session.

This issue does not show up when a Citrix desktop session is used.

Cause

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