My Oracle Support Banner

OAM 11g WNA Authentication Failing ... the User Account is Locked or Disabled (Doc ID 1386353.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

After configuring Windows Native Authentication (WNA) in OAM 11.1.1.5, users cannot log in. Users are presented with the following OAM error:

Error
The user account is locked or disabled. Please contact the System Administrator.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.