My Oracle Support Banner

OAM 11g WNA Authentication Failing ... the User Account is Locked or Disabled (Doc ID 1386353.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Access Manager - Version: 11.1.1.5.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

After configuring Windows Native Authentication (WNA) in OAM 11.1.1.5, users cannot log in. Users are presented with the following OAM error:

Error
The user account is locked or disabled. Please contact the System Administrator.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Symptoms
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.