OAM 11g WNA Authentication Failing ... the User Account is Locked or Disabled

(Doc ID 1386353.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Access Manager - Version: 11.1.1.5.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

After configuring Windows Native Authentication (WNA) in OAM 11.1.1.5, users cannot log in. Users are presented with the following OAM error:

Error
The user account is locked or disabled. Please contact the System Administrator.

Cause

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