OSSO-SUBSCRIBER-DN Header Returns DC=EXAMPLE,DC=COM (Doc ID 1390192.1)

Last updated on JANUARY 14, 2016

Applies to:

Oracle Forms - Version 11.1.2.0.0 and later
Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
The issue will happen with any FMW product using OAM 11.1.1.5 with mod_osso and OID 11.1.1.5.
Checked for relevance on 27-Jan-2014
Checked for relevance on 14-Jan-2016

Symptoms

The products log will contain the following message message -> dc=example,dc=com

If using Forms 11gR2, the end user will see the following message ->

"FRM-93330: Fatal authentication error: User does not have proper credentials configured in Oracle Internet Directory. Contact your system administrator."

The formsapp-diagnostic log will show ->

[FORMS_SESSION_ID: formsapp.7] unable to obtain user credentials; redirecting to Delegated AdministrationServices
[2011-11-15T12:33:37.392-06:00] [WLS_FORMS] [WARNING] [FRM-93306]
[oracle.forms.servlet] [tid: 16] [userId: <anonymous>] [ecid:
948f4a2f66023f2f:55c66487:133a862954b:-8000-00000000000003bd,0]
[SRC_CLASS:oracle.forms.servlet.FormsOIDContext] [APP: formsapp#11.1.2]
[SRC_METHOD: getUserCredentials]
.
[FORMS_SESSION_ID: formsapp.10] Encountered oracle.ldap.util.UtilException:
NamingException encountered when resolving subscriber - DN =dc=example,dc=com
[[ while attempting to retrieve database credentials from Oracle Internet Directory.]]

Note: This error may only appear when SSODynamicResourceCreate=false.  Therefore, when testing for issues related to RAD access, it is always a good idea to run some tests with this parameter set to false.

 

Changes

None.

Cause

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