Authentication With Valid User Fails in OAM/OIM Integrated Environment (Doc ID 1392306.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 to 11.1.1.5.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Authentication for a valid user fails when Oracle Access Manager 11.1.1.5.0 (OAM) is integrated with Oracle Identity Manager (OIM).

When authentication fails, the OAM server executes an ldapmodify operation to update the attribute "ObLoginTryCount" and an error similar to the following is seen in the OAM Server log file.

<Error> <oracle.oam.user.identity.provider>
<OAMSSA-20040><Could not modify user attribute for user: TESTUSER, attribute ; obLoginTryCount, value : 1>


For the code above, TESTUSER is the user attempting to authenticate.

If authentication fails for your user and you don't see a similar error in the OAM Server log file, then most likely you are experiencing the issue described in this note.

Cause

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