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Prerequisite Checks Fails While Installing WebCenter Content 11.1.1.5 On Suse 11 (Doc ID 1395108.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Linux x86-64

Symptoms

Using Content Server 11.1.1.5

When trying to install WebCenter Content 11.1.1.5 on Suse 11, Prerequisites check fail with following message:

Check complete. The overall result of this check is: Not executed <<<<


Installer log files (install2012-01-13_09-39-34AM.out) reports several time, similar errors as below:

Check Description:This is a prerequisite condition to test whether the Oracle software is certified on the current O/S or not.
/etc/inittab seems to be corrupted or not-readable.
/etc/inittab does not seem to contain default runlevel information.
/usr/bin/who -r failed or gave unexpected result. Unable to fetch current runlevel.
oracle.sysman.oip.oipc.oipcr.OipcrExecuteRuleException: Unable to execute rule 'CertifiedVersions' from ruleset 'OSChecks'. 
The underlying test 'oracle.sysman.oip.oipc.oipcz.OipczOSChecks.checkCertifiedOSVersions' has thrown an unhandled exception 
[For input string: "18446744073709551615"]. If the exception results in a failure of the test and the exception needs to be 
propagated, then encapsulate the exception in the result object and return the result.
	at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.executeRule(OipcrRulesEngine.java:375)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executeCheck(OipcpPrereqChecker.java:581)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.runChecks(OipcpPrereqChecker.java:536)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executePrereqs(OipcpPrereqChecker.java:437)
	at oracle.as.install.engine.modules.prereq.action.PrereqLauncher.executePrereqs(PrereqLauncher.java:247)
	at oracle.as.install.engine.modules.prereq.PreRequisiteModule.startPreReqs(PreRequisiteModule.java:766)
	at oracle.as.install.engine.modules.prereq.PreRequisiteModule.run(PreRequisiteModule.java:224)
	at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.executeRule(OipcrRulesEngine.java:325)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executeCheck(OipcpPrereqChecker.java:581)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.runChecks(OipcpPrereqChecker.java:536)
	at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executePrereqs(OipcpPrereqChecker.java:437)
	at oracle.as.install.engine.modules.prereq.action.PrereqLauncher.executePrereqs(PrereqLauncher.java:246)
	at oracle.as.install.engine.modules.prereq.PreRequisiteModule.startPreReqs(PreRequisiteModule.java:764)
	... 2 more
Caused by: java.lang.NumberFormatException: For input string: "18446744073709551615"
	at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)
	at java.lang.Long.parseLong(Long.java:422)
	at java.lang.Long.<init>(Long.java:678)
	at oracle.sysman.oip.oipc.oipch.OipchLinuxKernelReader.getKernelParameters(OipchLinuxKernelReader.java:95)
	at oracle.sysman.oip.oipc.oipch.OipchLinuxOSCreator.updateKernelInfo(OipchLinuxOSCreator.java:519)
	at oracle.sysman.oip.oipc.oipch.OipchLinuxOSCreator.updateOSInfo(OipchLinuxOSCreator.java:156)
	at oracle.sysman.oip.oipc.oipch.OipchLinuxOSCreator.createOS(OipchLinuxOSCreator.java:141)
	at oracle.sysman.oip.oipc.oipch.OipchOSCreator.getOS(OipchOSCreator.java:114)
	at oracle.sysman.oip.oipc.oipch.OipchHostCreator.getOS(OipchHostCreator.java:84)
	at oracle.sysman.oip.oipc.oipch.OipchHostCreator.build(OipchHostCreator.java:57)
	at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSourceImpl(OipckKnowledgeSourceFactory.java:239)
	at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSource(OipckKnowledgeSourceFactory.java:60)
	at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.loadKnowledgeSource(OipckKnowledgeSourceLibrary.java:160)
	at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.getKnowledgeSource(OipckKnowledgeSourceLibrary.java:79)
	at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.getKnowledgeSource(OipcrRulesEngine.java:611)
	at oracle.sysman.oip.oipc.oipcz.OipczOSChecks.checkCertifiedOSVersions(OipczOSChecks.java:74)
	... 12 more
Check complete. The overall result of this check is: Not executed <<<<

Cause

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Cause
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