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Unable To Access The User Profile From The Identity Store (Doc ID 1395546.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Platform Security for Java - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

User Messaging Server in SOA Enterprise Manager does not resolve users to their email addresses. Modifying the settings at http://hostname:8001/sdpmessaging/userprefs-ui works around the issue for specific users but is not a scalable resolution.

Changes

Recent changes included re associating the credential policy store with the DB to resolve other performance-related issues. Email was not tested beforehand.

Cause

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