My Oracle Support Banner

Logon Error Received On Second Consecutive Logon. (Doc ID 1395634.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When logging into an application for the second consecutive time in a short time span users receive the error "The application did not accept the supplied credentials. Either resubmit or edit your logon information below." If the user does not alter the logon information and just clicks OK Logon Manager will allow them access into the application with no problem.

This issue occurs on logon's after the person has successfully logged in and then logged off and is trying to log in again for a second consecutive time..

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.