My Oracle Support Banner

Certain Content Presenter Templates do not Work when Accessing WebCenter through IP Address (Doc ID 1396889.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Certain custom Content Presenter templates do not work when accessing WebCenter Portal:Framework application through IP Address. The same works fine when accessing the Framework application through host name.
When trying to add a new content to a WebCenter Portal:Framework page from the Content Presenter task flow, then as soon as the task flow is saved, the page returns the following popup error:

"Because of inactivity, your session has timed out and is no longer active. Click OK to reload the page."

In the same time, the following exception is logged into the diagnostic log of the Portal:

[<TIMESTAMP>] [WC_CustomPortal] [WARNING] [] [oracle.adfinternal.view.faces.lifecycle.LifecycleImpl] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: anonymous] [ecid: <ECID>] [APP: <APPLICATION_NAME>#V2.0] ADF_FACES-60098: Faces lifecycle receives unhandled exceptions in phase RESTORE_VIEW 1[[
javax.faces.application.ViewExpiredException: viewId:/oracle/webcenter/portalapp/pagehierarchy/Page1.jspx - ADF_FACES-30108: The view state of the page has expired because of inactivity. Reload the page.
    at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._restoreView(LifecycleImpl.java:650)
    at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:301)
    at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:186)
    at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
    at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
    at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
    at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.portlet.client.adapter.adf.ADFPortletFilter.doFilter(ADFPortletFilter.java:34)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.webcenter.framework.events.dispatcher.EventDispatcherFilter.doFilter(EventDispatcherFilter.java:45)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:205)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:106)
    at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:447)
    at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
    at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:447)
    at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:271)
    at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(TrinidadFilterImpl.java:177)
    at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(TrinidadFilter.java:92)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.wcps.client.PersonalizationFilter.doFilter(PersonalizationFilter.java:75)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.webcenter.content.integration.servlets.ContentServletFilter.doFilter(ContentServletFilter.java:168)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.webcenter.lifecycle.filter.LifecycleLockFilter.doFilter(LifecycleLockFilter.java:151)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.webcenter.lifecycle.filter.LifecycleLockFilter.doFilter(LifecycleLockFilter.java:151)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:176)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
    at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
    at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
    at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)


Then, the page is completely broken, and it needs to be recreated.
The same error can also be reproduced when still in the Content Presenter task flow, on the Preview tab, when you click on the "Refresh" button. If at that stage you click the "Cancel" button in the Task Flow, then the page does not break.

Steps to Reproduce:

Access the application with the IP address, not with the hostname in the browser's location bar.

1. Create a new page/edit an existing page.
2. Add a Content Presenter task flow.
3. Select a UCM document.
4. Select a custom Content Presenter template,
5. In Preview, click on Refresh and notice the error.
6. Or skip step 5 and save the task flow and notice the error in the page. At this stage the page is broken and needs to be re-created.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.