User Self-Request Is Failing With IAM-3051103:The Create Operation On User Entity Failed (Doc ID 1401638.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
**Checked for Relevance on 25-Jul-2013**

Symptoms

On OIM 11.1.1.5.0 in clustered environment, with SOA clustered as well, user creation through self service is failing randomly with the following stack trace :


[oim_server1] [ERROR] [IAM-3051103] [oracle.iam.identity.usermgmt.impl.handlers.create] [tid: [ACTIVE].ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: oiminternal] [ecid: 6755991071ab0060:13c50a58:1343798cd28:-8000-0000000000001684,0] [APP: oim#11.1.1.3.0] The create operation on user entity failed in action stage.[[
oracle.iam.platform.entitymgr.MissingRequiredAttributeException: [act_key]
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.checkRequired(EntityManagerImpl.java:1450)
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.createEntity(EntityManagerImpl.java:263)
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.createEntity(EntityManagerImpl.java:239)
at oracle.iam.identity.usermgmt.impl.handlers.create.CreateUserActionHandler.execute(CreateUserActionHandler.java:153)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms