User Self-Request Is Failing With IAM-3051103:The Create Operation On User Entity Failed

(Doc ID 1401638.1)

Last updated on APRIL 08, 2018

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

On OIM 11.1.1.5.0 in clustered environment, with SOA clustered as well, user creation through self service is failing randomly with the following stack trace :


[oim_server1] [ERROR] [IAM-3051103] [oracle.iam.identity.usermgmt.impl.handlers.create] [tid: [ACTIVE].ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: oiminternal] [ecid: 6755991071ab0060:13c50a58:1343798cd28:-8000-0000000000001684,0] [APP: oim#11.1.1.3.0] The create operation on user entity failed in action stage.[[
oracle.iam.platform.entitymgr.MissingRequiredAttributeException: [act_key]
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.checkRequired(EntityManagerImpl.java:1450)
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.createEntity(EntityManagerImpl.java:263)
at oracle.iam.platform.entitymgr.impl.EntityManagerImpl.createEntity(EntityManagerImpl.java:239)
at oracle.iam.identity.usermgmt.impl.handlers.create.CreateUserActionHandler.execute(CreateUserActionHandler.java:153)

Cause

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