My Oracle Support Banner

11g Human Workflow: itaskqueryservice.getTaskSequence( ) Does Not Return the Final Approver (Doc ID 1405374.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle SOA Platform - Version: 11.1.1.3.0 and later   [Release: 11gR1 and later ]
Information in this document applies to any platform.

Symptoms

In some scenarios the API call  itaskqueryservice.getTaskSequence( ) fails to return the final approver of a task.

Example:
Approvers: A, B, C and D

The assignment has the following flow:
- the assignment is serial: "A --> B --> C"
- if A approves it goes to B
- if B rejects it goes to C

The assignment is made in the following way:
- A approves
- B rejects
- C re-assigns the Task to D
- D approves

The API call only returns approvers A and B.
In fact it should have returned A, B and D.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.