11g Human Workflow: itaskqueryservice.getTaskSequence( ) Does Not Return the Final Approver (Doc ID 1405374.1)

Last updated on MARCH 27, 2020

Applies to:

Symptoms

In some scenarios the API call  itaskqueryservice.getTaskSequence( ) fails to return the final approver of a task.

Example:
Approvers: A, B, C and D

The assignment has the following flow:
- the assignment is serial: "A --> B --> C"
- if A approves it goes to B
- if B rejects it goes to C

The assignment is made in the following way:
- A approves
- B rejects
- C re-assigns the Task to D
- D approves

The API call only returns approvers A and B.
In fact it should have returned A, B and D.

Changes

Cause

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