Error Committing Batch "Error Number: 20027 Error Description: LEAD Error: Invalid bits/pixel" (Doc ID 1409053.1)

Last updated on DECEMBER 30, 2014

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When Commit Server attempts to process specific batches, it returns the following errors when a commit profile is configured to commit as "TIFF - Multiple Page" for the Document Output Format::


01/16/12 00:02:04 3503 AHWODCINMSC010 Start processing batch: INV_1109115562152.
01/16/12 00:02:04 3504 AHWODCINMSC010 Committing batch INV_1109115562152.
01/16/12 00:02:04 3511 AHWODCINMSC010 Committing with profile [IPM Direct Commit].
01/16/12 00:02:08 4009 AHWODCINMSC010 Failed to commit batch INV_1109115562152. Error Number: 40008, Error: Commit Profile - IPM Direct Commit: The following error was reported by ReleaseDocument. Error Number: 20027 Error Description: LEAD Error: Invalid bits/pixel
01/16/12 00:02:08 3506 AHWODCINMSC010 Average image processing time = 4.267 seconds

Cause

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