Office 2007/2010 File Extensions Are Renamed Without the X When Processed by IPM Injector

(Doc ID 1415813.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Imaging and Process Management - Version: 10.1.3.5 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

When the IPM Process services are configured to "Create Packages Based on Incoming Email", and an Office 2007/2010 document with an "x" extension is received and processed, the "x" is dropped from the extension.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms