Content Items with Watermarks are Failing to Full Text Index.

(Doc ID 1418534.1)

Last updated on MAY 31, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When checking in Word documents with Watermarks to Webcenter Content (formerly UCM) 11g (with Inbound Refinery conversion enabled), the word document does not get full text indexed due to the following errors:


"Text conversion of the 'file location of the file' failed.
Content has been indexed with Info only. Resubmit should only be performed if the problem has been resolved."


Error stack trace shows the following : 

>indexer/6 02.14 08:42:28.386 index update work preparing 1 items
>indexer/6 02.14 08:42:28.399 index update work doing conversion with intradoc.indexer.TextConversionHandler@1f4c6890 on intradoc.indexer.IndexerInfo@1f4a5e1a dID:1028 key:null mdo:false iwf:true sta:-1 alone:true
>(internal)/6 02.14 08:42:43.418 TextExport Process 'TextExport' timed out.
>indexer/6 02.14 08:42:43.425 index update work prepareDoc complete

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms