WCI 10.3.3 Error With Communities With More Than One Page When Using Classic UI

(Doc ID 1422352.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle WebCenter Interaction - Version 10.3.3.0 and later
Information in this document applies to any platform.

Symptoms

After installing/upgrading WebCenter Interaction version 10.3.3, accessing any Community with more than one page will result in an error when using the Classic UI.

UI Error:


"Error displaying the Category tabs: -2147205114 - Invalid community id provided: 7862 . The community does not exist or the user does not have access to it."


PTSpy Error:

1362 portal.Administrator 2-22-2012 21:08:28.059 Error Portal_Common [ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)' com.plumtree.portalnavigation.views.NavigationCommSectionDropDownView Could not display Community Section DropDown View:
com.plumtree.server.marshalers.PTException: -2147205114 - Invalid community id provided: 7862 . The community does not exist or the user does not have access to it.
at com.plumtree.portaluiinfrastructure.classtypedescriptors.classtypes.PTCommunities.ConstructFriendlyURL(PTCommunities.java:307)
at com.plumtree.portaluiinfrastructure.classtypedescriptors.ClassTypeDescManager.ConstructFriendlyURL(ClassTypeDescManager.java:526)
at com.plumtree.portaluiinfrastructure.friendlyurl.FriendlyURL.GetFriendlyURL(FriendlyURL.java:111)
at com.plumtree.portaluiinfrastructure.friendlyurl.FriendlyURL.GetFullFriendlyURL(FriendlyURL.java:129)
at com.plumtree.portalpages.common.mediator.CListURLTemplateMediator.CreateCommPageURLTemplate(CListURLTemplateMediator.java:211)
at com.plumtree.portalpages.common.mediator.CListURLTemplateMediator.GetURLFromListEntry(CListURLTemplateMediator.java:664)
at com.plumtree.portalpages.common.mediator.CListURLTemplateMediator.GetEntry(CListURLTemplateMediator.java:133)
at com.plumtree.portalnavigation.views.NavigationCommSectionDropDownView.GenerateLinksList(NavigationCommSectionDropDownView.java:472)
at com.plumtree.portalnavigation.views.NavigationCommSectionDropDownView.PopulateLinksRow(NavigationCommSectionDropDownView.java:555)
at com.plumtree.portalnavigation.views.NavigationCommSectionDropDownView.Display(NavigationCommSectionDropDownView.java:212)
at com.plumtree.portalpages.common.uiparts.PlumtreeDP.DisplayBody(PlumtreeDP.java:542)
at com.plumtree.portalpages.common.uiparts.PlumtreeDP.Display(PlumtreeDP.java:184)
at com.plumtree.uiinfrastructure.interpreter.Interpreter.HandleDisplayPage(Interpreter.java:2197)
at com.plumtree.uiinfrastructure.interpreter.Interpreter.HandleRequest(Interpreter.java:714)
at com.plumtree.uiinfrastructure.interpreter.Interpreter.DoService(Interpreter.java:190)
at com.plumtree.uiinfrastructure.web.XPPage.service(XPPage.java:335)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at com.plumtree.collaboration.PropFindFilter.doFilter(PropFindFilter.java:38)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: com.plumtree.server.marshalers.PTException: -2147205120 - Error in function PTCommunityManager.CachedOpenCommunityInfo (nCommunityID == 7862, bCheckLastModified == false): -2147205120 - Error in function PTBaseObjectManager.Open (nObjectID == 7862, bLockInitially == false): -2147205120 - Object not found. Could not load Admin Folder ID for object with Class Id 512, Object Id:7862
at com.plumtree.openfoundation.util.XPException.GetInstance(XPException.java:371)
at com.plumtree.server.impl.community.PTCommunityManager.CachedOpenCommunityInfo(PTCommunityManager.java:586)
at com.plumtree.portaluiinfrastructure.classtypedescriptors.classtypes.PTCommunities.ConstructFriendlyURL(PTCommunities.java:305)
... 32 more
Caused by: com.plumtree.server.marshalers.PTException: -2147205120 - Error in function PTBaseObjectManager.Open (nObjectID == 7862, bLockInitially == false): -2147205120 - Object not found. Could not load Admin Folder ID for object with Class Id 512, Object Id:7862
at com.plumtree.openfoundation.util.XPException.GetInstance(XPException.java:371)
at com.plumtree.server.impl.core.PTBaseObjectManager.Open(PTBaseObjectManager.java:841)
at com.plumtree.server.impl.community.CommunityInfoCacheEntry.Initialize(CommunityInfoCacheEntry.java:90)
at com.plumtree.server.impl.community.CommunityInfoCache.InternalCreateObject(CommunityInfoCache.java:75)
at com.plumtree.server.impl.core.PlumtreeObjectCache.FindOrCreateObjectInsecure(PlumtreeObjectCache.java:181)
at com.plumtree.server.impl.core.PlumtreeObjectCache.FindOrCreateObjectCheckSecurity(PlumtreeObjectCache.java:223)
at com.plumtree.server.impl.community.CommunityInfoCache.FindCommunitySecured(CommunityInfoCache.java:135)
at com.plumtree.server.impl.community.PTCommunityInfo.GetSecuredCommunityInfoCacheObj(PTCommunityInfo.java:712)
at com.plumtree.server.impl.community.PTCommunityInfo.<init>(PTCommunityInfo.java:61)
at com.plumtree.server.impl.community.PTCommunityManager.CachedOpenCommunityInfo(PTCommunityManager.java:584)
... 33 more
Caused by: com.plumtree.server.marshalers.PTException: -2147205120 - Object not found. Could not load Admin Folder ID for object with Class Id 512, Object Id:7862
at com.plumtree.server.impl.core.PTBase.ThrowException(PTBase.java:86)
at com.plumtree.server.impl.core.PTBaseObjectManager.GetAdminFolderID(PTBaseObjectManager.java:2514)
at com.plumtree.server.impl.core.PTBaseObjectManager.Open(PTBaseObjectManager.java:764)
... 41 more

Changes

This error occurs after upgrading or installing WebCenter Interaction version 10.3.3.0.0.

Cause

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