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OAM 11g - Webgate 10g Integration Error "The Accessgate Is Unable To Contact Any Access Servers" (Doc ID 1423467.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

OAM 10g WebGate reports the error "unable to contact any Access Servers" continuously when the webserver is started.  In the OAM managed server diagnostic log, we see the following java stack repeatedly logged:

[2012-02-13T12:22:14.156-07:00] [oam_tst_server] [ERROR] [OAM-04020] [oracle.oam.proxy.oam] [tid: NioProcessor-1] [userId: <anonymous>] [ecid: c95cd1342447f779:72b34d1:13578169528:-8000-0000000000000018,1:19363] [APP: oam_server] Exception encountered while processing the request message. Exception EJB Exception: : java.lang.ArrayIndexOutOfBoundsException: 8[[
at oracle.security.am.common.nap.util.ObCrypt.crypt(ObCrypt.java:146)
at oracle.security.am.common.nap.util.ObCrypt.decrypt(ObCrypt.java:102)
at oracle.security.am.common.nap.util.ObCrypt.decrypt(ObCrypt.java:214)
at oracle.security.am.proxy.oam.requesthandler.ObAAAServiceServer.GetClientAuthentInfo(ObAAAServiceServer.java:146)
at oracle.security.am.proxy.oam.requesthandler.RequestHandler.ObAuthenReqChallengeHandler(RequestHandler.java:499)
at oracle.security.am.proxy.oam.requesthandler.RequestHandler.handleRequest(RequestHandler.java:228)
at oracle.security.am.proxy.oam.requesthandler.RequestHandler.handleMessage(RequestHandler.java:169)
at oracle.security.am.proxy.oam.requesthandler.ControllerMessageBean.getResponseMessage(ControllerMessageBean.java:75)
at oracle.security.am.proxy.oam.requesthandler.ControllerMessageBean_eo7ylc_MDOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.MDOMethodInvoker.invoke(MDOMethodInvoker.java:35)
at oracle.security.am.proxy.oam.requesthandler.ControllerMessageBean_eo7ylc_MDOImpl.getResponseMessage(Unknown Source)
at oracle.security.am.proxy.oam.mina.ObClientToProxyHandler.messageReceived(ObClientToProxyHandler.java:215)
at org.apache.mina.common.DefaultIoFilterChain$TailFilter.messageReceived(DefaultIoFilterChain.java:743)
at org.apache.mina.common.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:405)
at org.apache.mina.common.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:40)
at org.apache.mina.common.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:824)
at org.apache.mina.filter.codec.ProtocolCodecFilter$ProtocolDecoderOutputImpl.flush(ProtocolCodecFilter.java:379)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecFilter.java:173)
at org.apache.mina.common.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:405)
at org.apache.mina.common.DefaultIoFilterChain.access$1200(DefaultIoFilterChain.java:40)
at org.apache.mina.common.DefaultIoFilterChain$EntryImpl$1.messageReceived(DefaultIoFilterChain.java:824)
at org.apache.mina.common.DefaultIoFilterChain$HeadFilter.messageReceived(DefaultIoFilterChain.java:608)
at org.apache.mina.common.DefaultIoFilterChain.callNextMessageReceived(DefaultIoFilterChain.java:405)
at org.apache.mina.common.DefaultIoFilterChain.fireMessageReceived(DefaultIoFilterChain.java:400)
at org.apache.mina.common.AbstractPollingIoProcessor.read(AbstractPollingIoProcessor.java:425)
at org.apache.mina.common.AbstractPollingIoProcessor.process(AbstractPollingIoProcessor.java:387)
at org.apache.mina.common.AbstractPollingIoProcessor.process(AbstractPollingIoProcessor.java:380)
at org.apache.mina.common.AbstractPollingIoProcessor.access$400(AbstractPollingIoProcessor.java:43)
at org.apache.mina.common.AbstractPollingIoProcessor$Worker.run(AbstractPollingIoProcessor.java:678)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at oracle.security.am.proxy.oam.mina.CommonJWorkImpl.run(CommonJWorkImpl.java:42)
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:183)
at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
; nested exception is: java.lang.ArrayIndexOutOfBoundsException: 8
]]

Cause

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In this Document
Symptoms
Cause
Solution

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