Users Created In OIM While Ldap Sync Was Down Cannot Be Updated Or Deleted When Ldap Sync Restored (Doc ID 1427807.1)

Last updated on MARCH 08, 2017

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
**Checked for relevance on 09-Aug-2013**

Symptoms

Users were created through trusted recon while LDAP Sync to OVD/ODSEE was down. After restoring LDAP Sync, user records do not get reconciled back to ODSEE and as a result, one cannot make any changes to these user records in OIM since the records are not synchronized with ODSEE

Error:

"The Disable operation failed. Disabling failed because user XXXXXXX is not synchronized to the LDAP directory."

Cause

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