OAM 11g WNA Login Fails For EBS Application Access (Doc ID 1430565.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version: 11.1.1.5.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Oracle E-Business Suite (EBS) has been integrated with Oracle Access Manager (OAM) 11.1.1.5 for SSO login. Subsequently OAM has been configured for Windows Native Authentication (WNA) and the EBS AccessGate protected resource policy has been configured to use the OAM Kerberos (WNA) authentication scheme.

OAM WNA login to EBS is failing: access to the EBS site is redirecting the user to the EBS AccessGate login page OAMLogin.jsp with an error displayed.

The expected result is for OAM WNA login to be performed and the EBS application page should be displayed with authenticated userid displayed.

Steps to reproduce

1. Access https://EBSAccessGateHost.domain:port/OA_HTML/AppsLogin
2. The EBS AccessGate login page is displayed with error:

Oracle E-Business AccessGate Login (X) Error
Your Account has been disabled. Pleas contact System Administrator for further assistance.



Cause

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