How to clear a Webcenter Content Server Content Basket (Doc ID 1430949.1)

Last updated on AUGUST 07, 2024

Applies to:

Goal

Sometimes, if a Content Basket has a lot of documents in it, on trying to open the Content Basket the user may get an error like :

Unable to retrieve search results. Unable to create result set for query 'SELECT Revisions.dID, dDocName, dDocTitle, dDocType, dRevisionID, dSecurityGroup, dDocAuthor, dDocAccount, dRevLabel, dFormat, dOriginalName, dExtension, dWebExtension, dInDate, dOutDate, dCreateDate, dPublishType, dRendition1, dRendition2, dFileSize AS VaultFileSize, DocMeta.*
FROM Revisions, DocMeta, Documents

And in the WCC logs you may see a DB error such as :
"Caused by: java.sql.SQLException: ORA-01013: user requested cancel of current operation"

and the user cannot clear out the Content Basket as the Content Basket page is never displayed and hence the user cannot use the 'Emtpy Content Basket' option under the Actions menu.

How to clear the Content Basket ?

Solution

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