Oracle Fusion Self Service Procurement Requisition is not getting approved (Doc ID 1434287.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Fusion Purchasing - Version 11.1.1.5.1 and later
Oracle Fusion Payables - Version 11.1.5.0.0 to 11.1.5.0.0 [Release 1.0]
Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later
Oracle Fusion Self Service Procurement - Version 11.1.1.5.1 and later
Oracle SOA Suite - Version 11.1.1.7.0 to 11.1.1.7.0 [Release 11gR1]
Information in this document applies to any platform.

Symptoms


Following the procedure: Oracle Fusion Self Service Procurement (2456)

The issue can be reproduced at will with the following steps:
1. Raise a requisition and submit for approval
2. Approver gets an email.
3. Approver clicks Approve button.
4. An email gets generated and sent.

Expected result- Requisition should get approved
Actual result - Requisition is not getting approved.

 

Use this procedure to capture the logs:

(1) Log into Enterprise Manager -> open SOA folder -> right click soa-infra -> Logs -> Log Configuration -> search for the string soa.services -> set the following loggers to TRACE:32 (FINEST):
oracle.soa.services.workflow.task
oracle.soa.services.notification
Select Apply
(2) Run the test noting the system timestamp of when the reproduction is done.

(3) Attach the logfiles from the following location:
$MW_HOME/.../servers/< soa server>/logs/*

The following is observed in the diagnostic log file:

 

Cause

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