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Capture Recognition Server will not Immediately Process Batchs Scanned in Different Time Zone (Doc ID 1435060.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 to 10.1.3.5.1 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

Batches scanned in the UK will not get picked up immediately by Recognition Server configured in the US timezone. The minutes to wait setting on the Recognition Server batch job is set to 0 and the US Recognition Server machine has its system clock set to 5 hours earlier than the UK based scan station.

If the batches are allowed to sit for the 5 hour timezone differential, the Recognition Server will then process these batches.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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