UnsatisfiedLinkError When Running WebCenter Content (formerly UCM) as a Windows Service (Doc ID 1437182.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

You want to run WebCenter Content (formerly UCM) as a Windows service; you also have SOA installed. You are able to start WCC from the command line, or from Weblogic Admin Server.

Using <Note 1060058.1> and <Note 1267820.1>, you are able to install the service. However, when you start the service the log shows:

<BEA-000000> <Could not start server of type 'server' at default relative web root URL 'cs'.
javax.servlet.ServletException: Could not start up IDC server deployment.
at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1253)
...
Caused By: java.io.IOException: UCM Server failed to initialize inside its servlet environment.
at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:138)
...
Caused By: intradoc.common.ServiceException:
at intradoc.server.IdcServerManager.init(IdcServerManager.java:224)
...
Caused By: java.lang.AssertionError: !syNativeOsUtilsNotLoaded
at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:386)
...
Caused By: java.lang.UnsatisfiedLinkError: intradoc/common/NativeOsUtilsBase.getNativeVersion()Ljava/lang/String;
at intradoc.common.NativeOsUtilsBase.doLoad(NativeOsUtilsBase.java:382)

Cause

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