My Oracle Support Banner

Webcenter Content Native File Link in an email fails with: "Unable to execute service GET_FILE and function computeDocID" (Doc ID 1437336.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle WebCenter Content: Records - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

The following errors when clicking on a Webcenter Content Native File Link in an email:

Internet Explorer was not able to open this internet site. The requested file is either unavailable or cannot be found.

 

Unable to execute service GET_FILE and function computeDocID.
(System Error: Unsuccessful attempt to find an unknown revision of '(null)'. Use 'latest' or 'latestReleased'.) Unsuccessful attempt to find an unknown revision of '(null)'. Use 'latest' or 'latestReleased'.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.