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Uploading or Accessing Documents Using the IPhone Fails For New Users with Error Message "Your personal webcenter document folder does not exist." (Doc ID 1437684.1)

Last updated on NOVEMBER 13, 2012

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms


A newly created user receives an error message when attempting to access a document via the IPhone app.

The issue can reproduced by the following steps:

1. Click on the WebCenter app icon
2. Login with the user credentials (click the "Log In" button)
3. Go to the WebCenter "Settings" (click a button with 9 squares)
4. Click on "Documents" button
5. Click on "Personal WebCenter Documents"
Error: "Your personal webcenter document folder does not exist."

Cause

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