"Irresolvable error(s) occurred" While Updating User Profile In Webcenter Spaces when Using OVD (Doc ID 1438325.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Symptoms

When updating the profile field "About Me", then the following error is raised:

WCS#2011.09.30.13.01.23 : Irresolvable error(s) occurred. You may want to contact Administrator with the error reference.

The following exception is logged to the WC_Spaces-diagnostic.log:

[oracle.webcenter.webcenterapp] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] getDisplayMessage Called=java.util.MissingResourceException[[
java.util.MissingResourceException: Can't find resource for bundle oracle.webcenter.peopleconnections.profile.resource.ProfileMessagesBundle, key LABEL_DESCRIPTION
    at java.util.ResourceBundle.getObject(ResourceBundle.java:374)
    at java.util.ResourceBundle.getObject(ResourceBundle.java:371)
    at java.util.ResourceBundle.getString(ResourceBundle.java:334)
    at oracle.webcenter.framework.service.Utility.getTranslatedString(Utility.java:297)
    at oracle.webcenter.framework.service.Utility.getTranslatedString(Utility.java:277)
    at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.save(LDAPUserProfileImpl.java:1356)
    at oracle.webcenter.peopleconnections.profile.WCUserProfileWrapper.save(WCUserProfileWrapper.java:523)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:638)
    at oracle.adf.model.binding.DCDataControl.invokeMethod(DCDataControl.java:2136)
    at oracle.adf.model.bc4j.DCJboDataControl.invokeMethod(DCJboDataControl.java:3063)
    at oracle.adf.model.bean.DCBeanDataControl.invokeMethod(DCBeanDataControl.java:439)
    at oracle.adf.model.binding.DCInvokeMethod.callMethod(DCInvokeMethod.java:261)
........

Steps to Reproduce:

1. Set up Oracle Virtual Directory (OVD) with Active Directory as primary adapter joined to DB Adapter
2. Set up a user to exist in both Active Directory and DB.
3. Login with the user.
4. Go to User Profile
5. Make a change to About Me
    -->Notice the error.

The problem only reproduces when the user exists both in Active Directory and the database. The problem does not occur when the user only exists in Active Directory.

Changes

Oracle Virtual Directory (OVD) has been configured to join Active Directory as the primary adapter with a DB Adapter.

Cause

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