E-mails sent from a web page via <form> and CS tags contain strange characters

(Doc ID 1439083.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version: 6.1 and later   [Release: FatWire and later ]
Information in this document applies to any platform.

Goal

When sending out an E-Mail with unicode (double-byte) characters via a template using the <form> tag and <ics:sendmail> tag, recipients are unable to read the content as they are displaying odd characters such as blocks and upside down question marks.

What can be done to ensure E-Mails are delivered with the correct unicode characters?

Solution

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