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E-mails sent from a web page via <form> and CS tags contain strange characters (Doc ID 1439083.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle WebCenter Sites - Version 6.1 and later
Information in this document applies to any platform.


When sending out an E-Mail with unicode (double-byte) characters via a template using the <form> tag and <ics:sendmail> tag, recipients are unable to read the content as they are displaying odd characters such as blocks and upside down question marks.
What can be done to ensure E-Mails are delivered with the correct unicode characters?


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