ORA-6512 and IAM-0080001 When Moving a User to Another Org in OIM 11g (Doc ID 1439796.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
**Checked for Relevance on 02-Dec-2013**

Symptoms

1. Login into UI and create one Organization. Say : Org1
2. Go to the DB and execute the below 2 below SQLs:
select * from act;
select * from ord;

Notice, the ACT_KEY and ORD_KEY values matches in ORD table. They always
remains same.

3. Now, lets increase the ACT sequence to have different value in ACT_KEY column (in ORD table). So, execute the below SQL couple of times (2 to 3 times).

select act_seq.nextval from dual;

4. Now, Create two new organizations; Org2 and Org3.

5.Query the ORD table to ensure that the ORD_KEY != ACT_KEY for the newly crea
ted organizations

SQL> select ord_key, act_key from ord;

If you notice, the ACT_KEY and ORD_KEY doesn't match in ORD table anymore.

6. Create a new user using Org2

7. Try to move the user to Org3. i.e, update the user with orgnization Org3.

The server log used to show the below error:


Caused By: java.sql.SQLIntegrityConstraintViolationException: ORA-2291: integr
ity constraint (BLAKSHAM_IAM3.FK_ORC_ORD) violated - parent key not found
[exec] ORA-6512: at "BLAKSHAM_IAM3.OIM_USER_MGMT", line 868
[exec] ORA-6512: at line 1
[exec]



UI used to show the below message:

"An error occurred. The corresponding error code is IAM-0080001".



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms