Users Receive a Message that Their Windows Password Has Expired (Doc ID 1440079.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.5.0 and later
Information in this document applies to any platform.
Checked for relevance on 3 Jan 2014.
Document remains relevant.

Symptoms

Users receive a message that their windows password has expired and needs to be updated. The message is presented each time they use ESSO-Logon Manager, despite the fact that their windows passworddid not expire. If the prompt is canceled ESSO-LM works correctly.

This issue is more likely to occur in a complex domain environment, or in situations in which domain accounts have been moved or copied.

Changes

 Domain user accounts have been moved from one doman to another

Cause

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