Dash tree does not load, and error "java.net.ConnectException: Connection timed out" is seen (Doc ID 1442874.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 7.5.0 and later
Information in this document applies to any platform.

Symptoms

I get this error in my logs and the Dash tree will not load
[2010-01-05 20:47:04.586][UI.VIEW][ERROR] IOException occurred in the method loadUrl of the class NodeReader.java for the url/cs/ContentServer?pagename=AlloyUI/Tree/loadSitePlanTree&AssetType=Page&cs_imagedir=Xcelerate&command=NoTypes&op=init&loadpages=Page&pubid=1234967520404&username=tr_eoliveira
java.net.ConnectException: Connection timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)

Cause

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