My Oracle Support Banner

tcEmailNotificationUtil/parseEmail NullPointerException: When Using User Defined Fields Added to Email Templates (Doc ID 1446320.1)

Last updated on OCTOBER 22, 2019

Applies to:

Identity Manager - Version 9.1.0.2 and later
Information in this document applies to any platform.

Symptoms

Suppose one has added User Defined Fields to an email template but the received email shows the attribute name rather than the value that should have been substituted. When the email is sent, there is an error seen in the OIM 11g diagnostic error log:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.