"OAM-00002 Error occurred while handling the request" Error In OAM11g Logs After Fresh Install (Doc ID 1446957.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On an environment where OAM 11g was just fresh-installed, and no Webgate installed/configured yet, it was noticed that following error-sequence appears frequently in the OAM log (wls_oam1-diagnsotic.log):

[2012-03-23T10:55:09.509+00:00] [wls_oam1] [ERROR] [OAM-00002] [oracle.oam.binding] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: a625cad96761f60d:-5d701e2f:1363f2108f8:-8000-000000000000072b,0] [APP: oam_server] Error occurred while handling the request.[[
java.lang.NullPointerException
at oracle.security.am.proxy.oam.pbl.plugin.OAMProxyEngine.getResourceUrl(OAMProxyEngine.java:656)
at oracle.security.am.proxy.oam.pbl.plugin.OAMProxyEngine.getSSOToken(OAMProxyEngine.java:596)
at oracle.security.am.proxy.oam.pbl.plugin.OAMProxyEngine.handleOAMLoginRequest(OAMProxyEngine.java:259)
at oracle.security.am.engines.enginecontroller.OAMEngineController.processEvent(OAMEngineController.java:127)
at oracle.security.am.controller.MasterController.processEvent(MasterController.java:354)
.......



Same time, the login to OAM console works just fine.
Also no other unexpected behavior was noticed in the OAM environment.

The purpose of this article is to explain a possible reason of this error-sequence, as noticed by Oracle Support.

Cause

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