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SAP UME: Korean Characters Are Not Displayed Correctly (Doc ID 1450447.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Identity Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

The following issue is with the SAP UME connector:

Search EP Group from EP Group Lookup Reconciliation, but description of Group is a Korean language and is broken.

Also for a user search, last name and name is broken if they are in Korean.

Using SAP, SAP EP connector and GTC. Their is no char issue when using SAP and GTC. It is only problem in SAP UME.

Even when locale is set to Ko, LANG to ko or ko_KR, the problem still remains.

Log is as follows:
-----
OK Message: Field [Last Name] mapped to [Attribute: {Name=last name, Value=[???]}]
------
and the same Last Name char ??? is seen on the SAP Portal Admin Console.

+ Browser  locale is Korean. Admin Console shows correctly in Korean.

+ Character Set is AL32UTF8.


Cause

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In this Document
Symptoms
Cause
Solution


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