"oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException" and Discussions Service not Working after Applying WebCenter 11.1.1.6.0 PS5 Patch (Doc ID 1450534.1)

Last updated on OCTOBER 06, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 to 11.1.1.6.6 [Release 11g]
Information in this document applies to any platform.
Checked for relevance on 06-May-2015

Symptoms

After upgrade WebCenter Portal to 11.1.1.6.6 , discussions service is not working.
The following exception is written into WC_Collaboration.out:

<02-Apr-2012 16:31:21 o'clock IST> <Error> <oracle.webservices.jaxws> <BEA-000000> <Error while invoking endpoint "http://machine:8890/owc_discussions/OWCDiscussionsServiceAuthenticated" from client; Client side policies: [oracle/wss11_saml_token_with_message_protection_client_policy]; Security Subject: Administrators>
<02-Apr-2012 16:31:21 o'clock IST> <Error> <oracle.webcenter.concurrent.Submission> <BEA-000000> <Submission[id=4, service=oracle.webcenter.collab.announcement, resource=null] caught exception running task
oracle.webcenter.collab.share.LoginFailedException: failure to authenticate the user wbdevadmin, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
    at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:154)
    at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
    at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
    at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
    at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
    at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
    .......
Caused By: oracle.webcenter.collab.share.SessionException: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
    at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:229)
    at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
    at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
    at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
    at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
    at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
    at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
    at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:889)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
  ......
Caused By: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
    at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1040)
    at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:826)
    at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
    at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
    at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
    at $Proxy215.getUserByUsername(Unknown Source)
    at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:205)
    at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
    at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
......

  

 

Changes

 Webcenter PS4 environment was recently upgraded to PS5

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms