"oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException" and Discussions Service Not Working After Applying WebCenter 11.1.1.6.0 PS5 Patch

(Doc ID 1450534.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 to 11.1.1.6.6 [Release 11g]
Information in this document applies to any platform.
Checked for relevance on 06-May-2015

Symptoms

After patching WebCenter Portal to 11.1.1.6.6, discussions service is not working.
The following exception is written into WC_Collaboration.out:

<02-Apr-2012 16:31:21 o'clock IST> <Error> <oracle.webservices.jaxws> <BEA-000000> <Error while invoking endpoint "http://machine:8890/owc_discussions/OWCDiscussionsServiceAuthenticated" from client; Client side policies: [oracle/wss11_saml_token_with_message_protection_client_policy]; Security Subject: Administrators>
<02-Apr-2012 16:31:21 o'clock IST> <Error> <oracle.webcenter.concurrent.Submission> <BEA-000000> <Submission[id=4, service=oracle.webcenter.collab.announcement, resource=null] caught exception running task
oracle.webcenter.collab.share.LoginFailedException: failure to authenticate the user <USERNAME>, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:154)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
.......
Caused By: oracle.webcenter.collab.share.SessionException: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:229)
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:889)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
......
Caused By: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : Unknown method
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1040)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:826)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
at $Proxy215.getUserByUsername(Unknown Source)
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:205)
at oracle.webcenter.collab.announcement.internal.jive.JiveAnnouncementSession.login(JiveAnnouncementSession.java:129)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
......

  

 

Changes

 WebCenter PS4 environment was recently upgraded to PS5.

Cause

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