My Oracle Support Banner

When Using Classic Layout, Opening a Document from a Folder Gives Error: "Unable to retrieve content. Unable to open folder" (Doc ID 1451334.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.


When using the Classic layout in UCM version 10gR3, if you navigate into any folder and try to open a file (like a Word document), the following error is displayed:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.