Production OIF System Down With LDAP Error (Doc ID 1452327.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Identity Federation - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

OIF is working as SP.

User is getting 500 error after  provided credential with the following error from OIF log:

[2012-04-23T13:30:09.407-04:00] [wls_oif1] [ERROR] [FED-12014] [oracle.security.fed.jvt.JVTDiscoveryManager] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0000JRWG8wmEwG6zBKfd4D1F_NhP0000Dp,0] [APP: OIF#11.1.1.2.0] [dcid: 0e3d44a512a645f7:744ac8fa:136dfe5a078:-8000-0000000000001107] Discovery Finder Exception: unable to locate object in the repository: {0}[[
oracle.security.fed.jvt.discovery.exceptions.DiscoveryFinderException: javax.naming.NamingException: LDAP response read timed out, timeout used:10000ms.; remaining name 'cn=fed,dc=test,dc=com'
at oracle.security.fed.jvt.discovery.model.user.LDAPProviderFederationDiscoveryProvider.locateProviderFederation(Unknown Source)

Cause

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