My Oracle Support Banner

Receiving HTTP 500 on Login to WebCenter Portal Configured With Oracle Single Sign On (OSSO). (Doc ID 1453410.1)

Last updated on AUGUST 09, 2023

Applies to:

Oracle WebCenter Portal - Version to [Release 11g]
Information in this document applies to any platform.


Configured WebCenter with Oracle Single Sign On (OSSO) following section:

Oracle® Fusion Middleware Administrator's Guide for Oracle WebCenter 11g Release 1 (
30 Configuring Single Sign-on

Attempting to login to WebCenter returns the OSSO login page and after providing login credentials a HTTP 500 error is displayed.
When the HTTP 500 error occurs, the URL points to http://<SSO_SERVERNAME>:<SSO_SERVER_PORT>/sso/auth.

Internet Explorer (IE) displays:

HTTP 500 internal server.
The website cannot display the page.

The ohs1.log shows error:

[TIMESTAMP] [OHS] [WARNING:32] [OHS-2540] [core.c] [host_id: xx] [tid: xx] [user: <USERID>] [ecid: xx] [rid: 0] [VirtualHost: main]  Osso cookies are secure and works only over secure http (https) :Osso Cookies are secure and Present scheme is HTTP, referer: http://<SSO_SERVERNAME>:<SSO_SERVER_PORT>/sso/pages/login.jsp

[TIMESTAMP] [OHS] [ERROR:32] [OHS-9999] [odl_log.c] [host_id: xx]  [tid: xx] [user: root] [ecid: xx] [rid: 0] [VirtualHost: main]  Request Failed for : /osso_login_success?urlc=v3.0~CCA22261671578D1D54748B372358ED2~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esp Code : [500], referer: http://<SSO_SERVERNAME>:<SSO_SERVER_PORT>/sso/pages/login.jsp.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.