Web-Viewable URL in Search Results Relies On GET_FILE Service Call Rather than Persistent URL
(Doc ID 1455405.1)
Last updated on MAY 22, 2020
Applies to:Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.
On : 10.1.3.5.0 version, Content Server
The URLs offered in the search result pages for one of our content servers contain GET_FILE service calls rather than persistent URLs, despite the fact that the content-info pages list persistent URLs for the web-viewables.
This content server relies on a PDF refinery, but this URL issue occurs for even jpeg images for which a thumbnail only is made.
We expected URLs that would look like this:
Instead, this content server's web-viewable URLs in its search results pages look like this with a GET_FILE in them:
I've tried backing out all of our custom components, but the problem persists. These GET_FILE URLs appear in search results pages rendered in both Classic and Headline views.
Why does a content server offer GET_FILE-containing URLs in its search results pages?
The issue has the following business impact:
Due to this issue, users cannot access the persistent URLs of content items
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