Unable to log in using WNA, user account locked or disabled after adding LBR or proxy (Doc ID 1456095.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to authenticate using a WNA authentication module, the user receives an error in the browser "User Account is Locked or Disabled" after configuring the OAM credential collector to be accessed via a load balancer or proxy.

Cause

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