Login to EBS in OAM 11g Integrated Environment Fails With OAM Error "System error. Please re-try your action". (Doc ID 1457176.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Oracle E-Business Suite (EBS) release 12 has been integrated with Oracle Access Manager (OAM) 11.1.1.5 for Single Sign-On (SSO) as per the following document:

Doc ID 1309013.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Access Manager 11gR1 (11.1.1.5) using Oracle E-Business Suite AccessGate

When the EBS site is accessed, the user is redirected to the EBS AccessGate login page for OAM and the page displays successfully.

However after credentials are submitted an OAM error page is displayed with message:




Steps to reproduce

1. Integrate EBS with OAM for SSO, as documented in Doc ID 1309013.1 - Integrating Oracle E-Business Suite Release 12 with Oracle Access Manager 11gR1 (11.1.1.5) using Oracle E-Business Suite AccessGate
2. Access http://EBSHOSTNAME:EBSPORT/OA_HTML/AppsLogin
3. User is redirected to the EBS AccessGate login page at http://EBSACCESSGATEHOSTNAME:EBSACCESSGATEPORT/ebsauth_test/OAMLogin.jsp.
4. User submits valid OAM credentials: error "System error. Please re-try your action" is displayed in red in an OAM web page.

Cause

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