Last updated on NOVEMBER 08, 2016
Applies to:Portal - Version 10.1.4.2 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
Checked for relevance on 14-Apr-2015
A 10.1.4.2 Portal is working fine when using URLs of the format http://host:port/portal/pls/portal.
An HTTP-404 message is displayed when http://host:port/pls/portal format is used.
A "hello world" procedure works fine, as long as the portal/pls/portal format is used eg http://host:port/portal/pls/portal/hello
EM is showing Portal:portal as down, but clicking on the link shows all components are up and running.
When attempting to go to the /pls/portal URL the following error is seen in the logs :-
Apache Access log
[12/Jan/2012:14:28:32 +0100] "GET /pls/portal HTTP/1.1" 404 346
[12/Jan/2012:14:28:47 +0100] "GET /pls/portal/htp.p?cbuf=Test HTTP/1.1" 404 352
[Thu Jan 12 14:27:57 2012] [error] [client xxx] [ecid:82602587535,1] File does not exist: /oradata0/app/oracle/product/as/10.1/Midtier/Apache/Apache/htdocs/portal/pls/portal/htp.p
[Thu Jan 12 14:28:28 2012] [error] [client xxx] [ecid: 82602619335,1] File does not exist: /oradata0/app/oracle/product/as/10.1/Midtier/Apache/Apache/htdocs/portal/pls/portal
How can we troubleshoot this problem?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms