How To Configure Adobe Reader X to Work with Capture Import Server (Doc ID 1457606.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 to 10.1.3.5.1 [Release 10gR3]
Information in this document applies to any platform.

Goal

When importing PDF files through Import Server using the Oracle Document Capture printer, Adobe Reader X will raise a dialog box prompting:

Open a Recent File

This may cause the document to fail importing with the error in the Import Server log stating:

05/10/12 19:07:48 5116 Processing attachment #1 [103946.pdf].
05/10/12 19:07:49 1135 The file has been validated by OIT.
05/10/12 19:07:49 1136 Purging all jobs from the Oracle Document Capture printer queue.
05/10/12 19:07:49 1137 File is being processed through the Oracle Document Capture printer.
05/10/12 19:08:50 1316 ***Error***Maximum time between pages exceeded.
05/10/12 19:08:50 5139 The attachment [103946.pdf] was determined to be invalid.
05/10/12 19:08:50 1116 No pages were added to the new batch. This batch will be removed.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms