Clarkii Image Editor does not display when enabled for an attribute. Instead a Flash error is displayed.

(Doc ID 1458476.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle WebCenter Sites - Version 7.6.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.
***Checked for relevance on 21-JAN-2014***

Symptoms

Clarkii editor is enabled for an attribute.  When trying to edit or create an asset that uses that attributed, a message is displayed where the image editor should be that says "To view this page ensure that Adobe Flash Player version 10.0.0 or greater is installed."  But the Flash plugin version installed on the client machine is Adobe Flash 11+

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms