PingDB fails and CatalogManager error when upgrading (Doc ID 1458752.1)

Last updated on MARCH 06, 2016

Applies to:

Oracle WebCenter Sites - Version 7.0.2 to 11.1.1.6.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

During rollup installation, when on to the screen to test the CS Configuration, the HelloCS and DB Permissions is successful but the PingDB fails.

The following error can be seen in the logs:

[CS][ERROR] Exception authenticating CatalogManager request
java.lang.Exception: Unknown  username/password.

Cause

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