Importing Ear file In A Resource Template In Spaces Gets the Error: "'No handlers could be found for services with IDs: oracle.webcenter.collab.mail'

(Doc ID 1458807.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 10.1.3.5.0 and later
Information in this document applies to any platform.
Checked for relevance on 25-Aug-2015

Symptoms

Importing the ear of a page template from one environment to another in the spaces resources, the error below is shown:

"No handlers could be found for services with IDs: oracle.webcenter.collab.mail .."

Steps to reproduce:

1. Login in a Webcenter Spaces in a machine "A".
2. Check in "Administration" link.
3. Check in a "Resources" Tab.
4. Select a Page Template and I press "Export" button.
5. Save the .ear file in my PC.
6. Repeat the steps 1 to 3 in a machine "B"7. In this list of page templates exits previously the page template exported in the machine "A"
8. Press "Import" button and I attach the .ear file
9. Then, the error appears.
 
In the log file the following errors are shown :

[2012-03-30T14:29:33.539+02:00] [WC_Spaces] [ERROR] [WCS-12045] [oracle.webcenter.lifecycle.siteresource.operation.SiteResourceValidateImportOperation] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: wcadmin] [ecid: fbff5b06086c880f:-4fda4519:1366385e014:-8000-00000000000000db,0] [APP: webcenter#11.1.1.4.0] Operation aborted because of an exception thrown by subunit (oracle.webcenter.lifecycle.siteresource.metadata.MetadataUnit)[[
oracle.webcenter.lifecycle.LifecycleException: Unable to import, because the resource that is being imported conflicts with another resource.
        at oracle.webcenter.portalframework.genericsiteresources.model.lifecycle.DefaultSiteResourceLifecycleHandler.validateResource(DefaultSiteResourceLifecycleHandler.java:953)
        at oracle.webcenter.portalframework.genericsiteresources.model.lifecycle.DefaultSiteResourceLifecycleHandler.doValidateImport(DefaultSiteResourceLifecycleHandler.java:761)
        at oracle.webcenter.lifecycle.siteresource.metadata.MetadataUnit.doValidateImport(MetadataUnit.java:188)
        at oracle.webcenter.lifecycle.siteresource.operation.SiteResourceValidateImportOperation.doValidateImport(SiteResourceValidateImportOperation.java:107)
       .....

Cause

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